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Notice to members Problem with Wal Mart payment terminals
We have been advised by Wal Mart that there is a technical problem with the new payment terminals in their Canadian stores that is causing our All Trans member cards to be rejected. The problem appears to affect our wireless Tapn go cards but does not affect our old non wireless cards. Wal Mart further advises that they do not expect to have the problem resolved before mid January. We apologize for any inconvenience caused to members by this issue and are pressuring Wal Mart to get the matter resolved as soon as possible; however we wished to make our members aware of the situation at once. Please contact one of our member service representatives if you wish to get further information on this matter.
Notice to members Account Statements
This notice is to advise our members that the month end account statements for October were affected by a programming error that caused some statements to show a second name at the end of the statement.
We would like to assure members that this error was limited to the incorrect placing of a name and that no confidential information was compromised.
The error has now been corrected. Should you have any questions regarding this matter please give us a call at one of our member service numbers.